Swift Grow
Swift GrowEvery lead in one place, and only the campaigns they agreed to
Who it is for
For agencies that win clients and caregivers by keeping in touch
Winning families
Enquiries from your forms land as one contact each, ready for a follow-up that is not a cold blast.
Hiring caregivers
Applicants who agreed to texts can be reached in one send instead of one by one.
Keeping partners warm
Discharge planners and case managers in their own list, with their own tone.
Three ways in, one record
However a lead arrives, it lands in the same place
Hosted lead forms
A public page at your own link, or embedded in the site you already have. Separate email and text consent boxes, never pre-ticked, with the required wording checked before you can publish it.
Spam-protected · rate limited
Imports
Map your columns, preview exactly what will land, then import. You declare where the list came from before a single row is written, and the summary tells you what was refused.
CSV · previewed · resumable
Prospects we find for you
Prospects we source and select for your agency, added to your contacts with their source and consent status. Permission to email or text carries over only when it was given to your agency by name.
Source on every record
The consent model
An answer per channel, not a checkbox
| State | What it means | How a contact gets here | May we send? |
|---|---|---|---|
| Unknown | Never asked. The contact exists, but nobody has sought permission. | The starting point for a contact added by hand or imported without a declared opt-in | NO |
| Granted | Permission given, with the exact wording and the time on file. | A lead form, an import whose opt-in you declare, or a START reply to your texts | YES |
| Revoked | They said no. Nearly final, and deliberately hard to undo. | Only the contact themselves can lift it | NO |
Segments and lists
Saved questions, and lists you pick by hand
A segment stores the filter, never a snapshot of who matched it, so somebody who opts out today drops off every segment today. Filter by contact type, tag, source, consent per channel, or when they were added.
When the people are a choice rather than a rule, such as this month’s open-house guests, put them in a list. Either way, the counts show how many are actually reachable by email and by text, which are usually two different numbers.
Email and text campaigns
The audience that receives it is smaller than the list you uploaded
Write it in the simple builder or lay it out in the designer, in your agency's colours and logo, then send now or schedule it. Sent from your own verified domain through Amazon SES.
- Unsubscribe link and postal address in every message
- Bounces and complaints suppress the address automatically
- Opens, clicks and bounces recorded per recipient
Text
Text campaigns to the same audiences, from a local or a toll-free number registered for your agency, to numbers in the US and Canada.
- Your sender name and opt-out notice on every text
- STOP, START and HELP replies handled for you
- Quiet hours kept in each recipient's own time zone
The send gate
Checked where no future shortcut can skip it
Consent, per channel
Email consent and text consent are separate facts. A contact who is happy to receive your newsletter has not agreed to be texted.
Suppression, permanently
Unsubscribes, hard bounces, spam complaints and STOP replies all write a suppression entry. Re-importing the address does not clear it.
Opt-outs honoured at once
CAN-SPAM allows ten business days to honour an unsubscribe. Grow honours it on the next send, automatically.
Excluded counts are shown
You see how many contacts were left out and why, before you send. A tool that quietly sends to fewer people teaches you nothing about your list.
Checked again before each batch
A campaign scheduled on Friday that sends on Monday leaves out whoever unsubscribed on Sunday.
Every outcome recorded
Delivered, opened, clicked, bounced, unsubscribed: written per recipient, so a campaign report is a record rather than an estimate.
Carrier registration
The paperwork nobody warns you about
US carriers will not deliver business texts from a number nobody has vouched for. A local number needs an A2P 10DLC brand and campaign; a toll-free number needs a toll-free verification. The review runs on the carriers’ clock. We start it when we set up your workspace and show you where it stands.
Skipping it does not mean cheaper texts. It means blocked ones.
Local number
- 01
Brand registration
~1 dayYour legal entity, EIN and contact details are submitted to the registry.
- 02
Campaign registration
5–15 daysYour use case and sample messages are reviewed, including the opt-in wording your form shows.
- 03
Number provisioning
~1 dayThe approved campaign is attached to your number.
- 04
Sending enabled
—Text campaigns unlock. Until then they stay visibly pending rather than failing silently.
Toll-free number
- 01
Number purchase
Same dayA toll-free number is bought for your agency. Verification is filed against it.
- 02
Toll-free verification
~3 business daysYour legal entity, EIN, use case, a sample message and proof of opt-in are reviewed for that number.
- 03
Sending enabled
—Text campaigns unlock. Until then they stay visibly pending rather than failing silently.
How it works
From setup to a campaign you can defend
- 01
We set up sending
Your email domain is verified and your texting number is registered with the carriers.
- 02
Leads come in
Your forms, imports and the prospects we find land as contacts, with consent on each.
- 03
You pick an audience
A segment that updates itself, or a list you choose by hand.
- 04
Send, and see what happened
Email or text, now or scheduled; the gate leaves out whoever may not be reached.
Questions
About Swift Grow
Can we bring the contact list we already have?
Yes. Import it as a CSV, declare where it came from, and see exactly what will land before anything is written. Anyone who has already opted out stays opted out, whatever the file says.
Can we text everyone in our contacts?
Only the people who agreed to texts from your agency. Text messages need prior consent under the TCPA, so the send gate leaves out everyone else, and you see how many before you send.
Do we need our own email or texting provider?
No. Email goes out from your own domain and texts from a number registered under your agency’s name, both through our provider accounts. We set up both.
Where do the prospects you find come from?
We source and select them for your agency, and each one arrives with its source and its consent status. Permission to email or text carries over only when it was given to your agency by name.
The suite
The rest of Swift Pivot
Swift Social
Automated social media content and scheduling
Write a post once and publish it to every social account you connect, schedule weeks ahead so it goes out on its own, and see what went live on each network and what needs attention.
Explore SocialSwift Onboard
Mobile caregiver applications and compliance tracking
Caregivers apply and complete their paperwork on their phone; your office reviews, approves and exports a complete, compliant file for every hire.
Explore OnboardSwift Track
EVV alerts, missed visits and real-time monitoring
Know the moment a visit is missed or late, with automated check-in calls and electronic visit verification that keeps you compliant.
Explore TrackSwift Intake
Referrals and client onboarding
Receive referrals in one place, follow each one to a signed client, and onboard new clients without the paper chase.
Explore Intake
Send to a list you can defend
Questions first? contact@swift-pivot.com