Swift Pivot
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Built for home care agencies

Every step from first hello to care. One workspace.

Reach families and caregivers, keep every referral and inquiry moving, convert them with email and SMS, then onboard new caregivers and keep every visit EVV compliant. We set it up for you, and you only pay for what you use.

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Set up for you · Consent tracking built in · TCPA and CAN-SPAM aware

A young caregiver helping an older couple with a tablet at a table by the window

New inquiry

Daughter, for her mother

86

From a Facebook post, 2 min ago

Text from Sunrise Home Care

Hi Margaret, Daniel will be with you at 9am tomorrow. Reply C to confirm.

Delivered, replied C

Visit verified

Check-in
9:02 AM
Check-out
11:04 AM

EVV compliant

Publishes and sends to

  • Facebook
  • Instagram
  • LinkedIn
  • TikTok
  • X
  • Email
  • SMS
What it does

One journey, five stages, nothing dropped in between

Follow a family or a caregiver applicant from the first post they see to their first verified visit. Hover or tap a stage to see what happens there.

Social publishing

Be seen where families and caregivers scroll

Write once and publish to every network your agency is on, today or on a schedule, with a separate result for each one.

  • Facebook, Instagram, LinkedIn, TikTok and X from one composer
  • Schedule a week of posts in one sitting
  • Per-network results, so one failure never hides the rest
Explore social publishing

Referral & intake

Every inquiry and referral in one place

Leads from social media, lead forms, referral partners and imports land in one record, with a status and a score, so nobody waits for a call back.

  • Leads from social, lead forms, ads, referrals and CSV imports
  • Status from new inquiry to converted, visible to the whole team
  • Scoring that puts the warmest inquiries first
  • Consent captured with every contact
Explore lead capture

Email & SMS

Reach them the way they answer

Bulk email and text campaigns to any segment, drafted with AI in your agency's voice and sent on your schedule, with opt-outs handled for you.

  • Email and SMS campaigns to the segments you choose
  • AI-drafted messages you review before anything sends
  • Scheduled sends that respect each recipient's quiet hours
  • STOP replies and unsubscribes suppressed automatically
Explore email and SMS

Caregiver onboarding

Turn a yes into a caregiver ready to work

Applicants fill in their forms online, upload their documents, and move through review until they are cleared for their first shift.

  • Onboarding forms applicants complete from their phone
  • Document collection and verification
  • Review and sign-off at every step
  • A clear view of who is ready to schedule
Ask about caregiver onboarding

EVV compliance

Every visit scheduled, verified and on record

Visit schedules for every caregiver and client, with electronic visit verification by phone and compliance you can see at a glance.

  • Visit schedules for caregivers and clients
  • Check-in and check-out through an automated phone line
  • Transparent EVV status for every visit
  • Performance: on-time visits, missed visits, hours delivered
Ask about EVV compliance
A woman smiling at her phone at a desk with an open laptop

Scheduled post

Tue, 9:00 AM

Weekend caregiver shifts open in Mesa. Paid training, flexible hours. Apply in two minutes.

5 networks

New

12

Contacted

8

Converted

3

Denise Ramos

Caregiver applicant, via Facebook

91

Weekend shifts

SMS campaign, sent Friday

1,204

Sent

18%

Replied

64

Converted

Denise Ramos

3 of 5
  • Application
  • Background check
  • TB test resultIn review
  • ID and I-9
  • Orientation

Harold B., personal care

EVV compliant
  • Checked in by phone9:02 AM
  • Checked out11:04 AM
On-time visits this month98%
Why it matters

Care happens in the room. Everything around it happens here.

The calls, the texts, the paperwork and the proof of every visit, kept in one place so your team spends its time with people instead of chasing them.

A caregiver leaning in to help an elderly couple with a colouring activity

Social publishing

Weekend activity shifts, filled from one post to every network.

A caregiver and an elderly woman laughing together

Referral & intake

A daughter's first call, logged as an inquiry before anyone forgets to call back.

A caregiver helping an elderly woman stand with her walker

Email & SMS

Tomorrow's visit, confirmed by text the evening before.

A caregiver in green scrubs smiling beside an elderly woman in an armchair

Caregiver onboarding

A new caregiver's first week, every document reviewed before day one.

A caregiver knitting with two elderly women at a table

EVV compliance

An afternoon visit, checked in and out by phone and on the record.

How it works

We set it up. It keeps running.

We do the setup before you ever log in. Start with marketing and intake, and add onboarding and EVV when you are converting enough people to need them.

  1. 01

    We connect your channels

    Your social accounts are linked, your email sending domain is verified, and your texting number is registered with the carriers.

  2. 02

    Every inquiry lands in one place

    Lead forms, lead ads, referrals and imports arrive in one record, with the consent wording and timestamp attached.

  3. 03

    Your team converts them

    Publish, email and text from the same workspace, and watch inquiries move from new to converted.

  4. 04

    Grow into onboarding and EVV

    When new caregivers and clients start arriving, we set up onboarding and visit verification with the same team you already know.

Compliance

The part most tools leave to you

Marketing texts carry $500–$1,500 of exposure per message when consent is wrong. Consent capture, opt-out handling and audit trails are built in, not a settings page you have to remember to switch on.

  • Consent on every contact

    The exact wording, the timestamp and the source, captured when the person agreed.

  • Opt-outs that stick

    Unsubscribes and STOP replies suppress the contact across every future send.

  • Checked at send time

    Anyone without consent, or on a suppression list, is filtered out before a message leaves.

contacts / margaret-oliver
MO

Margaret Oliver

m.oliver@example.com

CLIENT

Email

Granted

SMS

Revoked

Evidence

  1. 2026-03-04Granted via lead form

    “Yes, email me about caregiver openings.” · /f/careers · 72.14.201.8

  2. 2026-06-19SMS revoked by reply

    Inbound STOP · suppressed across every future send

  3. 2026-07-02Import refused re-subscribe

    CSV tried to set SMS opt-in — blocked at the database

Stop running your agency out of five tabs

Swift Pivot connects the first hello to the verified visit, so your team can see every family and caregiver on their way through.

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Swift Pivot

One workspace for home care agencies: capture leads, publish to every social channel, and run compliant bulk email and SMS campaigns.

contact@swift-pivot.com

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© 2026 Swift Pivot

Operated by SWIFT-PIVOT LLC (EIN 42-4932893), 1507 Central Avenue, Union City, NJ 07087.

Publishes to Facebook, Instagram, LinkedIn, TikTok and X. Not affiliated with any of them.